Family sharing not working with Apple TV+

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Level 1

4 points

Family sharing not working with Apple TV+

Hello,

I did spend some time with support, and they were not able to help. Fitness+ and Music are sharing fine under the plan, but Apple TV+ is only sharing to iphones. It is not working with the PC, FireTV App or my Macbook. Apple really needs to get up to speed with other streaming services and either have sub accounts(preferred) or a family sharing that works as advertised. If anyone has any ideas, please let me know.

I've tried unsharing and resharing to resend the invite. I've checked that purchases are shared. Lots of closing and reopening and signing in and out.

Thank you,

-Cory

MacBook Air (2020 or later)

Posted on Mar 24, 2022 10:42 AM

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Answer 1

Top-ranking reply

Urquhart1244

Level 10

146,256 points

Mar 24, 2022 2:19 PM in response to mahnc62

If you can successfully share Fitness+ and Apple Music in a Family Sharing group, then an Apple TV+ subscription can be shared in the very same manner to the same group.

Do you have Apple One Premier, or three individual subscriptions?

The subscription is for the accounts in the Family Sharing group, and would be available on any devices or apps that are signed in with one of the accounts of the group.

- On a PC with Windows, go to the site tv.apple.com, and sign in there (top-right corner).

- On Fire TV devices, get the Apple TV app, and sign in there (sprockets wheel icon).

- On MacBook with macOS 10.14 or earlier, go to the site tv.apple.com, and sign in there (top-right corner).

- On MacBook with macOS 10.15 or later, go to the TV app, and sign in there (menu Account).

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Answer 2

Urquhart1244

Level 10

146,256 points

Mar 29, 2022 9:49 AM in response to mahnc62

If you and the group members have done everything right, and if it still doesn’t work, then contact the Apple Support staff about that for further investigation. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).

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Answer 3

mahnc62 Author

Level 1

4 points

Mar 29, 2022 8:28 AM in response to Urquhart1244

Yeah, that was all the first actions I took. It doesn't work, and Apple TV+ still is the only app that doesn't work with other family members. I have Apple One Premier.

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Family sharing not working with Apple TV+

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