Audio dropouts in playback of recorded programs

When I play back programs previously recorded from YouTubeTV I get audio dropouts. Sometimes they happen frequently, sometimes not at all. Video goes on as normal but audio drops out for a couple seconds. Sometimes there is a video flicker accompanying the audio dropout but not always.


Recently, I discovered that if I run the recording back to before the dropout and replay it, the dropout is gone. The segment is completely normal. So, this is not a networking (reception) problem or a playback problem caused by the flash drive, but rather a problem in the playing back itself. That would have to be a software problem, would it not? Hopefully, something fixable by Apple with an update?


Do others have this problem? It seems as though there would be nothing I could do on my end, but perhaps there is some setting somewhere that would affect this? Suggestions?


Devices: Apple TV 4K 5G 2021, LG OLED TV

Posted on Mar 24, 2022 10:25 AM

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Mar 25, 2022 10:55 AM in response to gdmedia

Hi gdmedia,


Thanks for coming to Apple Support Communities for help today.


From your description this sounds like a YouTube issue.


You can try the steps found here to delete and redownload the app: Customize the Apple TV Home Screen.


"Delete an app:


  1. Select the app you want to delete, then press and hold the clickpad center (second-generation Siri Remote) or touch surface (first-generation Siri Remote) until the app starts to jiggle.
  2. Press the Play/Pause button Play/Pause button for more options, then choose Delete.
  3. Deleting an app also deletes its data. You can download any app again that you’ve purchased on the App Store, free of charge, but the data may not be restored."


Also be sure your tvOS is updated: Update your Apple TV.


If the issue continues to only occur with YouTube, we'd suggest reaching out to their support: How to contact an app developer.


Have a fantastic day!


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Audio dropouts in playback of recorded programs

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