When editing a Memoji, customization options go blank!

Hello all, whenever I’m trying to edit a Memoji, the edit options initially show up, but after a couple of selections, they all go blank except for the color options. I can still select things, but I can’t see what I’m selecting.


I’ve attached a photo for reference. I’ve tried restarting my phone and get the same result. I’m in the most recent OS too. I’ve talked to a friend who just got a new iPhone, and he has the same problem.


Any advice?

iPhone XS Max

Posted on Mar 24, 2022 6:33 PM

Reply
1 reply

Mar 25, 2022 12:41 PM in response to CookWake

Hello CookWake,


Welcome to Apple Support Communities. Since this happens in Messages, it may be best to try the following steps that can help with app-specific issues:


  1. Close and reopen the app.
  2. Restart your iPhone.


These are the available steps for Apple apps from this article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


Take care.

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When editing a Memoji, customization options go blank!

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