You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how to unlock iphone?

The iPhone is blocked by the owner and asks for mail that was not tied to the phone. I enter my Apple ID but it says "This Apple ID cannot be used to unlock this iPhone"

Posted on Mar 25, 2022 8:55 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 25, 2022 8:56 AM

Only the person who enabled Find My, and thus Activation Lock can unlock it. Here is what they must do→What to do before selling or giving away your iPhone, iPad, or iPod touch. There is no other solution.

2 replies

how to unlock iphone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.