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Level 1

4 points

iphone

unable to receive or send email on iphone. Message is cannot get mail user name or password for "Comcast" is incorrect

iPhone XS Max, iOS 15

Posted on Mar 25, 2022 2:00 PM

Best reply

Level 10

205,196 points

Posted on Mar 25, 2022 2:03 PM

Is this a recent problem, or has it never worked? If it is recent, and you have not charged you password, it may be a Comcast outage.

If it has never worked go to Settings/Mail/Accounts, tap on the Comcast account and delete it. Then restart your phone and add it back.

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