Failed access to Comcast email on new iPhone 15 Pro

Purchased a new iPhone 15 Pro and the transfer of information went fine. However, when I open the Mail app that has my Comcast account information, it shows there are 59 Unread messages but gives me "Account Error: Comcast Cannot Get Mail - Comcast is currently unavailable" after several seconds "Checking for Mail ..."

iPhone 15 Pro, iOS 17

Posted on Oct 3, 2023 4:53 AM

Reply
Question marked as Best reply

Posted on Oct 3, 2023 10:03 AM

Brighthawk wrote:

Purchased a new iPhone 15 Pro and the transfer of information went fine. However, when I open the Mail app that has my Comcast account information, it shows there are 59 Unread messages but gives me "Account Error: Comcast Cannot Get Mail - Comcast is currently unavailable" after several seconds "Checking for Mail ..."

Report the issue to comcast support.

1 reply
Question marked as Best reply

Oct 3, 2023 10:03 AM in response to Brighthawk

Brighthawk wrote:

Purchased a new iPhone 15 Pro and the transfer of information went fine. However, when I open the Mail app that has my Comcast account information, it shows there are 59 Unread messages but gives me "Account Error: Comcast Cannot Get Mail - Comcast is currently unavailable" after several seconds "Checking for Mail ..."

Report the issue to comcast support.

Failed access to Comcast email on new iPhone 15 Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.