Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

What if I can’t get into old email address to reset my password so I can log in and make new one?

I left my old company and I can’t login into their email ( one of my Apple ID email addresses) to reset password so I can create new Apple email address, what options do I have to reset password and then change email address as requested?

iPhone 7

Posted on Mar 25, 2022 3:45 PM

Reply
Question marked as Best reply

Posted on Mar 25, 2022 6:18 PM

If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      


 Do you want to change your Apple ID email address on your current Apple ID so you retain access to your data and prior purchases? Note the restrictions in the article

     

Apple ID Name Change.  * 


Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.



1 reply
Question marked as Best reply

Mar 25, 2022 6:18 PM in response to Wandering_Wombat

If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      


 Do you want to change your Apple ID email address on your current Apple ID so you retain access to your data and prior purchases? Note the restrictions in the article

     

Apple ID Name Change.  * 


Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.



What if I can’t get into old email address to reset my password so I can log in and make new one?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.