Final Cut Pro export disappears from Finder

This question was asked previously and the OP deleted render files, deleted prefs and copied clips to a new project. Eventually they said they "rebuilt" their project. That's not an option for me as I'm dealing with a 90 minute documentary! I've been working on it or about 4 months. I've been outputting all along, maybe 14 or 16 times, with no issues, other than it takes about 4 hours to export. It's 4096 x 1728. It makes a 500 gig file. I'm exporting to my NAS which has 27 free terabytes. Previusly exported to non NS drives which always worked, but when the problem started, I tried going to the NAS which has more space. But those other drives also had plenty of room. The export carries on for several hours. With the task window open I keep an eye on things. I look in Finder and I can see the file I'm exporting. The filesize is growing as it progresses. Progress is normal, no error messages no nothing. It just completes. Then, the file is gone. Just not there. Not in the trash, no where else on the drive. It's gone. I've now done everything that original poster did, to no avail. Rebuilding my project is a non starter of course. The only difference between this version and the versions I've been successfully outputting is that this one has been colour graded. I did much of the grading with adjustment layers. I wondered if it was the adjustment layers causing the problem, but I'm able to output sections of the project, even sections with adjustment layers included, but not the entire project. Can anyone help?

Posted on Mar 25, 2022 6:31 PM

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Posted on Mar 26, 2022 9:17 PM

Well it took most of the day today and some of yesterday but I found the problem and corrected it. Thanks to Terry and Tom for your help through this. Terry your suggestion of exporting in pieces was the avenue that uncovered the issue. The first 30 minutes of the doc exported fine. The second 30 minutes did not. From there it was a matter of outputting smaller and smaller sections to find the problem. But it wasn’t exactly the issue I expected.


I narrowed it down to 3 clips side by side. Removing each clip one at a time and outputting found the middle of the 3 clips to be the problem. However, all 3 clips had been in the doc for a very long time, at least in a handful of the previous successful outputs. And in fact, all 3 clips were from my old camera, a Canon XF100 and all 3 were from the same day. How could one cause a problem and not the others?


But the footage is archival and quite grainy. I had applied the FCP noise reduction to all the 3. The difference was, I had inadvertently applied 2 instances of the noise reduction to the middle clip.


That was the issue! I removed the second instance of noise reduction and all is well.


I’m quite overjoyed at having found the issue but I have to say, a double noise reduction stuck a log jam in the whole thing? And no error messages? Wow, I’m surprised.

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Mar 26, 2022 9:17 PM in response to FinFan62

Well it took most of the day today and some of yesterday but I found the problem and corrected it. Thanks to Terry and Tom for your help through this. Terry your suggestion of exporting in pieces was the avenue that uncovered the issue. The first 30 minutes of the doc exported fine. The second 30 minutes did not. From there it was a matter of outputting smaller and smaller sections to find the problem. But it wasn’t exactly the issue I expected.


I narrowed it down to 3 clips side by side. Removing each clip one at a time and outputting found the middle of the 3 clips to be the problem. However, all 3 clips had been in the doc for a very long time, at least in a handful of the previous successful outputs. And in fact, all 3 clips were from my old camera, a Canon XF100 and all 3 were from the same day. How could one cause a problem and not the others?


But the footage is archival and quite grainy. I had applied the FCP noise reduction to all the 3. The difference was, I had inadvertently applied 2 instances of the noise reduction to the middle clip.


That was the issue! I removed the second instance of noise reduction and all is well.


I’m quite overjoyed at having found the issue but I have to say, a double noise reduction stuck a log jam in the whole thing? And no error messages? Wow, I’m surprised.

Mar 26, 2022 12:06 PM in response to FinFan62

Try creating a new, empty project with the same specs as the problem one, then copy everything in the timeline and paste into the empty project's timeline. This sometimes will clear strange corruption.


If the new project doesn't export properly either, then you try exporting the first quarter of the project and see if it succeeds, then the second quarter, etc. Hopefully one of the quarters will fail and point you to where there might be corrupt media or corrupt plugin, etc.


I'd also try exporting to a different output codec to see if there's any difference. Basically trying different things to hopefully give clues to the underlying problem.


You could also post an Etrecheck report here after giving the app Full Disk Access and use the "Additional text" button in your reply. This can help identify system issues that maybe only become apparent when the project gets really large. Like if the disk is formatted ExFAT.

Mar 26, 2022 3:01 PM in response to FinFan62

I asked about disk format because there have been posts here of people using a disk formatted as ExFAT which worked fine for a while and then weird FCP behavior ensues, possibly due to file corruption. Apple specifies HFS+ and APFS disk formatting for FCP.


So it would seem it's something in either the library, the project or the Mac itself. Posting an Etrecheck report would help to diagnose if it's Mac system related.



Mar 26, 2022 12:15 PM in response to terryb

Thank you. I'm in the midst right now of doing what you suggest, new library, copy everything, paste into new project in new library. I'm about an hour into it so I'll report the results when I get them. I did try other codecs... I tried outputting to H.264 with the same result... file gone after output. If this current new library method fails then I will do as you suggest and export in pieces. I'll keep you posted and thank you.


Mar 26, 2022 12:37 PM in response to terryb

The WDs are formatted MAC OS Extended (journaled). The NAS is a QNAP 872XT (Thunderbolt) with 5 x 14TB drives in it, but I can't tell you the format of those drives. But honestly, if the drives or their format was an issue I should have encountered the problem previously no? I've been happily outputting this documentary all along with no issues.

Mar 26, 2022 3:11 PM in response to terryb

Thank you... My latest experiment, new library, copy all clips into a new project in the new library, has failed. Now I'm exporting it in 30 minute chunks to see if there's a specific spot or clip that is causing the issue. I hope that's so because after that I'm out of ideas. Interestingly, the first time I tried to output where I had a problem, the file did not disappear. I was able to open the Quicktime and play it, but the picture ended around half way through and the rest was black. So I deleted it and reouput and that's when the files started disappearing. But it does seem that the output progress bar gets to around 45 or 50 percent, then shuts down like it's done. So hopefully the issue is some specific piece around the half way mark. I'm assuming your note about disk formats is not my issue because the typical output drive for me is not the NAS, it's the Mac formatted WD drives, which I've been outputting to for years.

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Final Cut Pro export disappears from Finder

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