iPhone 12 Pro issue not resolved after 5 months, how to escalate?

Hi,

I have been facing network and other issues with my iPhone 12 Pro ever since I bought it. Raised a case in Oct 21. Apple Support is still working and so far 6 senior advisors have changed.

Is there a mechanism to escalate it further or we live at the mercy of Apple Support?


Thanks, RHR.

iPhone 12 Pro

Posted on Mar 26, 2022 6:55 AM

Reply
2 replies

Mar 26, 2022 10:36 PM in response to Rudegar

Hi Rudegar, Thanks for the response.

There is a case open with Apple support since Oct last year.

Haven't tried the feedback route. I read that there is no immediate action taken on this and it is sort of taken as input for the upcoming versions. Will try this too.

Hence, trying other options.


Regards, RHR

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iPhone 12 Pro issue not resolved after 5 months, how to escalate?

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