Adding +1 to a contact when I text

Question

Level 1

8 points

Adding +1 to a contact when I text

This was answered back in 2019, but none of the responses were able to fix my problem. Both my husband and I got a new iPhone in January 2022. Since then both of us get +1 added to numbers we text. These numbers do not have +1 on the contact listing.

Further information: this only happens when we text to people in the area code where we live. Neither of us have phone numbers with that area code. Makes it impossible to text them! And Heaven forbid I actually have to talk to someone on the phone!

Thanks!

iPhone 13 Mini

Posted on Mar 26, 2022 9:26 AM

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Answer 1

Top-ranking reply

Eric_G1

Community Specialist

Mar 27, 2022 11:40 AM in response to pattipew

Hello pattipew,

Try checking the current region for the device and Apple ID. The device's region can be found in Settings > General > Language & Region > Region. +1 is the international call prefix for the U.S. If you're in the U.S., and the device's region shows as being set to the U.S., try switching it temporarily to a different one here. Then, restart the device and switch back as normal.

This page here has details on checking the Apple ID region: Change your Apple ID country or region

Also, check if you have Dial Assist enabled. This feature helps to automatically determine the correct intentional or local prefix. You can find this in Settings > Phone > Dial Assist. If it's enabled, try disabling it temporarily, and then see if it still adds the '+1'.

Cheers.

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Answer 2

pattipew Author

Level 1

8 points

Mar 27, 2022 1:35 PM in response to pattipew

Checked both of those options….neither worked! Bummer!

I’m pretty tech savvy for an old lady and I have done everything I can think of (and what you suggested). I’m gonna be really ticked if I have to actually talk to people on the phone instead of texting!!! LOL

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Answer 3

pattipew Author

Level 1

8 points

Mar 27, 2022 1:44 PM in response to pattipew

Indeed! But it is; that’s my problem. +1 is automatically added to the phone numbers of the contacts in the area code in which I live. My phone is not the same area code.

I receive an error message telling me to “Please resend using a valid 10 digit mobile number or valid short code.”

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Answer 4

pattipew Author

Level 1

8 points

Mar 27, 2022 1:56 PM in response to pattipew

The phone number in my “Contacts” app does not have +1 before the number. When texting it just automatically adds +1 and then I get the error message. Here’s a screen shot of the message with the person’s number redacted as well as the snippet of my text to her:

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Answer 5

K Shaffer

Level 8

35,956 points

Mar 27, 2022 2:17 PM in response to pattipew

..pattipew:

Be sure to update the numbers within Contacts apps in

iOS; and macOS too. iPhones can negotiate the +1

automatic & adequately.. [While macOS, maybe not.]

Where the difficulty is, when your call cannot go through

if you've added the +1 before local area code. A recording

then tells you - it wasn't necessary to add +1 or +0 !!

Those local # require re-dial & won't work automatically.

Unless on iPhone; all numbers were updated, to add +1.

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Answer 6

Mar 27, 2022 1:54 PM in response to pattipew

Contact your carrier; they are supposed to allow +1 on all calls and texts since the FCC began requiring 10 digit (plus optional country code) on all phone numbers.

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