My friend gave me his old iPhone 11 to have. I tried setting it up and transferring my number over but the SIM card won’t work. I reset the phone already and wiped it. But the chips I put in aren’t working with the phone

What am I supposed to do?



MK

iPhone 11, iOS 15

Posted on Mar 26, 2022 10:56 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2022 3:03 PM

Your friend has to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


Then remove the iPhone from his device list, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support


After that you can sign in with your Apple ID.


transferring my number over but the SIM card won’t work.

See this Apple article: How to unlock your iPhone for use with a different carrier

How to unlock your iPhone for use with a different carrier - Apple Support

 





1 reply
Question marked as Top-ranking reply

Mar 26, 2022 3:03 PM in response to Appleletsgo

Your friend has to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


Then remove the iPhone from his device list, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support


After that you can sign in with your Apple ID.


transferring my number over but the SIM card won’t work.

See this Apple article: How to unlock your iPhone for use with a different carrier

How to unlock your iPhone for use with a different carrier - Apple Support

 





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My friend gave me his old iPhone 11 to have. I tried setting it up and transferring my number over but the SIM card won’t work. I reset the phone already and wiped it. But the chips I put in aren’t working with the phone

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