subscribing when payment is made through PayPal

Trying to signup for Apple TV subscription.

Requires credit card info.

My account pays through Paypal


not possible to complete subscription


FireTVCube(Gen1),

Posted on Mar 26, 2022 5:15 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2022 2:38 PM

Hi David blackthorn,


As it is not giving you an option to subscribe to Apple TV+ with your PayPal account, ensure you are able to use it in your location by reviewing Payment methods that you can use with your Apple ID.


If so, check your payment method to ensure it is signed in correctly to your PayPal account and not requesting any additional information. To check your payment method, follow Change, add, or remove Apple ID payment methods.


If this is correct, test subscribing to Apple TV+ on a different device and see if it works. If it doesn't work, you may want to consider reaching out to Apple by using this Get Help for billing and subscriptions or this Contact Apple Support.


Hope this helps.


Have a good day.

2 replies
Question marked as Top-ranking reply

Mar 27, 2022 2:38 PM in response to david blackthorn

Hi David blackthorn,


As it is not giving you an option to subscribe to Apple TV+ with your PayPal account, ensure you are able to use it in your location by reviewing Payment methods that you can use with your Apple ID.


If so, check your payment method to ensure it is signed in correctly to your PayPal account and not requesting any additional information. To check your payment method, follow Change, add, or remove Apple ID payment methods.


If this is correct, test subscribing to Apple TV+ on a different device and see if it works. If it doesn't work, you may want to consider reaching out to Apple by using this Get Help for billing and subscriptions or this Contact Apple Support.


Hope this helps.


Have a good day.

Mar 28, 2022 9:02 AM in response to Vero_F1

Thank you for your reply.

However after talking with level 1 and 2 support engineers,

the answer is: Paypal CANNOT be used for (at least Apple TV+) subscriptions.


All suggested solutions involved adding a credit card to my profile.


Since other streaming services (Disney+) can handle the signup and recurring monthly billing through paypal,

I suspect this may be implemented on Apple in the future.


david

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subscribing when payment is made through PayPal

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