voice memo truncation, ios

Recently the voice memo app (on Ipad) has been truncating my recordings. The app seems to record a 20 minute note, say, but will play back only a few seconds or minutes. I've uploaded a screen shot from my ipad (Air, 4th gen, 15.3.1). You can see that the length of the recording is supposed to be 23.15 (top left and bottom right), but that only 0:26 seconds are available (playback screen is lighter gray to right of the thin blue line; that's where playback stops). You can also see at the bottom in the small overview display of the recording that playback is finished – the blue line is at the end – and that the end is supposed to be 23:15, but in fact the counter shows that it's 00:26.45. The discrepancy between stated total length and accessible length seems to be a glitch, not user error. The recording should end at its stated total length. Instead it ends early.


Is this just a screen lock problem, i.e. that when screen locks recording stops? Don't think, so, because 26 seconds is not my auto-lock setting; right now it's at 15 minutes. And even if that were so, there shouldn't be a discrepancy between stated and actual total length.

iPad, 9

Posted on Mar 27, 2022 2:26 AM

Reply
3 replies

Mar 28, 2022 8:02 AM in response to andrewdlister

Hi there andrewdlister,


We understand you're experiencing an issue with the playback of voice memos on your iPad.


We have a few steps that may help get those working as expected.


To begin, restart your iPad, and try playing the voice memo again.


If you encounter the same issue, try to share it to the Mail or Messages apps or, if available, to a Mac with AirDrop. Here's how, if needed: How to use AirDrop on your iPhone, iPad, or iPod touch


We hope this helps.

Mar 29, 2022 7:00 AM in response to Erica_S1

Thanks for those suggestions Erica, but no luck with restarting or transferring. The .m4a file size is only 227 kb, which is I think is too short for the displayed total recording time of 23m 15s, but fits with the available recording time of 26s. The problem doesn't always happen, only sometimes. Whatever the cause, something is clearly wrong since the displayed and actual recording times are different.

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voice memo truncation, ios

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