My phone is unlocking itself
Sometimes the lock symbol on my phone is open and will allow me to use my phone without a password or Face ID. How can I fix this?
iPhone 12, iOS 15
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User profile for user:
Vero_F1
User level:
Community Specialist
Hi User699,
If you have Face ID turned on and the iPhone is in front of you, it is expected to see the lock unlock. You can change your attention settings in Settings > Face ID & Passcode to require attention. See "Change attention settings" from Change Face ID and attention settings on iPhone.
For additional security, Face ID is attention aware. It unlocks iPhone only when your eyes are open and looking at the screen. iPhone can also reveal notifications and messages, keep the screen lit when you’re reading, or lower the volume of alerts.
If you don’t want iPhone to check for your attention, do the following:
1. Go to Settings > Face ID & Passcode.
2. Turn on or off any of the following:
Require Attention for Face ID
Attention Aware Features
Haptic on Successful Authentication
These settings are turned off by default if you turn on VoiceOver when you first set up iPhone.
Note: Requiring attention makes Face ID more secure.
With this setting on, if the iPhone is in front of you and you look at it, it will still unlock the lock.
Hope this helps.
Cheers!