Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Photo location missing from the top of my individual photos (header where the time/date is)

All,


I'm hoping you can help me with this. In my Mac Photos App (desktop), the written location of my individual photos had disappeared. However, when I swipe up on any photo (to reveal the "places" section at the bottom), I can still see the correct geographical location pinned there. And, when I look at the same photo library that is synced to both my iCloud and iPhone, the location does show up correctly in both of those places. Please see all of the attached screenshots showing what I mean. (One of the attached screenshots that has the location correct displayed at the top is from my iPhone and this is how it used to be displayed in my Mac Photos App (desktop) for every photo previously). Has anyone else seen this happen before? Note, I did not change any settings manually, and the only change I made was to download the new macOS Monterey v12.3 about a month ago (and I suspect that's when the issue began). Looking for any out of the box solutions here to solve this issue. Thanks.


-Jeff.

iMac 27″, macOS 12.3

Posted on Mar 27, 2022 2:00 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2022 2:39 PM

I've looked and can't find any option to turn it on/off, and don't have Monterey to check there:


Try restarting your mac in safe mode and then trying.

Then restart normally, and try again.


Safe mode will clear temporary files and caches, and sometimes fixes odd glitches such as this - if it is a glitch and not just a change/bug in Monterey.


3 replies
Question marked as Top-ranking reply

Mar 27, 2022 2:39 PM in response to jeffreymcohen

I've looked and can't find any option to turn it on/off, and don't have Monterey to check there:


Try restarting your mac in safe mode and then trying.

Then restart normally, and try again.


Safe mode will clear temporary files and caches, and sometimes fixes odd glitches such as this - if it is a glitch and not just a change/bug in Monterey.


Photo location missing from the top of my individual photos (header where the time/date is)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.