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Zero Byte emails

About 10% of my emails cannot be deleted. I hit delete, but they still hang around, showing zero-bytes in size. They only vanish if I restart mac mail. Rebuild doesn't work.

Posted on Mar 27, 2022 4:52 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 28, 2022 1:07 PM

Hello Distantsuns,


Welcome to Apple Support Communities!


Let's make sure you're taking these steps to Delete emails in Mail on Mac - Apple Support

If you delete these messages from webmail, are they deleted from there?


If there's an issue with the Mail app, make sure you have all updates installed here: Update macOS on Mac - Apple Support


We hope this helps.

Cheers!

1 reply
Question marked as Top-ranking reply

Mar 28, 2022 1:07 PM in response to Distantsuns

Hello Distantsuns,


Welcome to Apple Support Communities!


Let's make sure you're taking these steps to Delete emails in Mail on Mac - Apple Support

If you delete these messages from webmail, are they deleted from there?


If there's an issue with the Mail app, make sure you have all updates installed here: Update macOS on Mac - Apple Support


We hope this helps.

Cheers!

Zero Byte emails

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