NDC001 FIX or Work around
Hey Apple community,
i’m new to this community and was wondering if anyone has resolved the Camera not detected on a 2016 MacBook Pro?
MacBook Pro 13″, macOS 10.13
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User profile for user:
genieen16
User level:
Community Specialist
Hey there Kittyshack66,
If you haven't already, take a moment to look over and follow the steps on this page: If your built-in camera isn’t working on your Mac. As it shows there, you'll want to complete the following steps:
- Check to make sure the camera indicator light is green to indicate that the camera is on.
- Update the software on your Mac. If you need help with updating, follow the steps on this page: Update macOS on Mac.
- If you Use Screen Time on your Mac, make sure your camera is turned on and apps that use the camera have time available.
- Make sure your apps have permission to use the built-in camera. You can check this from the Apple menu > System Preferences, then click Security & Privacy. Click the Privacy tab, then click Camera in the sidebar.
- Test to see if the camera works in a different app. If the issue is app-specific, which app is having the problem?
- Also, if you have not already, reset the SMC of your Mac. Here's how: How to reset the SMC of your Mac.
If you have completed these steps and still have an issue, you'll want to Contact Apple for support and service.
Kind regards!