You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes not updating???

So on my older MacBook Air running OS X Mountain Lion, iTunes won't update! It'll give me an error saying, well "An error has occurred while downloading the updates (102)". What's even worse, is that I can't even use iTunes anymore because the iTunes library file is created by a newer version of it for some reason. How can I possibly fix this?

MacBook Air

Posted on Mar 28, 2022 5:04 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 28, 2022 12:49 PM

See Empty/corrupt iTunes library after upgrade/crash - Apple Community. This should help you revert to a previous version of your library file. The last version of iTunes that runs on Mountain Lion is 12.4.3.1. See Download iTunes 12.4.3 for OS X.


tt2


1 reply

iTunes not updating???

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.