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My Apple Watch 7 has stopped showing my heart rate in my Activity app while exercising. How can I fix this?

My watch has recently stopped showing my heart rate in my activity app. I’ve adjusted the band, cleaned the sensors, reset the watch and phone.. any suggestions?

Posted on Mar 28, 2022 12:08 PM

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Question marked as Best reply

Posted on Mar 28, 2022 2:23 PM

For a swimming workout, that is normal. See the 'Swimming' Section in:

Workout types on Apple Watch - Apple Support


For other workouts, the first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


2 replies
Question marked as Best reply

Mar 28, 2022 2:23 PM in response to Watchuser2021

For a swimming workout, that is normal. See the 'Swimming' Section in:

Workout types on Apple Watch - Apple Support


For other workouts, the first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


My Apple Watch 7 has stopped showing my heart rate in my Activity app while exercising. How can I fix this?

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