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Microsoft Office 365 icons greyed

I recently upgraded from a 2013 macbook air to a macbook pro. Microsoft Office in its older version enabled on the macbook air, no longer worked on the new macbook pro. The icons are greyed out on the launch bar. I did buy and download the new version of Microsoft Office 365 and have down loaded the apps as well.


How do I proceed?

Removing the greyed out icons.

Replacing those icons with new ones.

If I were to remove the old icons does this also remove the word docs and excel docs as well?


Thanks for any help,

Mary

MacBook Pro 14″, macOS 12.2

Posted on Mar 28, 2022 1:33 PM

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Microsoft Office 365 icons greyed

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