Can't combine PDF's since Monterey update

I am a real estate agent and combine pdf documents on a regular basis. Since the upgrade I am unable to combine pdf's. I get the following message: "Without the owner password, you do not have permission to insert, delete, or rotate pages of the document." When I hit the cancel button nothing happens. When I hit the unlock button nothing happens. I have to restart my computer to get it working again or use force quit. These are my documents and DO NOT HAVE PASSWORDS! I was on the phone with support for most of the day today, running through it with two different people! They even had me re-install the update. Nobody can help me. Any suggestions?


MacBook Pro 13″, macOS 12.3

Posted on Mar 28, 2022 4:14 PM

Reply

Similar questions

1 reply

Apr 29, 2022 11:30 AM in response to mojojunkie

mojojunkie wrote:

I am a real estate agent and combine pdf documents on a regular basis. Since the upgrade I am unable to combine pdf's. I get the following message: "Without the owner password, you do not have permission to insert, delete, or rotate pages of the document." When I hit the cancel button nothing happens. When I hit the unlock button nothing happens. I have to restart my computer to get it working again or use force quit. These are my documents and DO NOT HAVE PASSWORDS! I was on the phone with support for most of the day today, running through it with two different people! They even had me re-install the update. Nobody can help me. Any suggestions?




ref: Combine PDFs in Preview on Mac - Apple Support



The current stable release of Monterey including bug fixes, is macOS 12.3.1


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't combine PDF's since Monterey update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.