beats flex - wont connect and light just blinking. i cant even turn them off.

I just completely charged my Beats Flex - the light is blinking white - which means its supposed to be discoverable, but my phone is not picking it up. I have previously always linked to my phone. Now i cant even get my beats to turn off.


Anyone else experience this?


Posted on Mar 29, 2022 9:07 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 29, 2022 11:40 AM

Hello meaton421,


try these two possible solutions:


Reset your Beats earphones

Reset your Beats earphones - Apple Support


Also try to perform a „Force Restart“ on your iPhone. This might solve the issue, but it is not guaranteed.

Force restart iPhone – Apple Support


If you‘re running into issues, please contact Apple Support:


https://support.apple.com/contact


Best regards,


dotec


1 reply
Question marked as Top-ranking reply

Mar 29, 2022 11:40 AM in response to meaton421

Hello meaton421,


try these two possible solutions:


Reset your Beats earphones

Reset your Beats earphones - Apple Support


Also try to perform a „Force Restart“ on your iPhone. This might solve the issue, but it is not guaranteed.

Force restart iPhone – Apple Support


If you‘re running into issues, please contact Apple Support:


https://support.apple.com/contact


Best regards,


dotec


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

beats flex - wont connect and light just blinking. i cant even turn them off.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.