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Old iPad. Email no longer exists, no idea of password. Locked out. Now what

Old iPad with old email that no longer exists. Have used without signing in for years. Now locked out I paid for this iPad. Make it work.


iPad mini, iOS 9

Posted on Mar 29, 2022 11:15 AM

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Question marked as Top-ranking reply

Posted on Mar 29, 2022 1:29 PM

Since you indicate that it is asking for Email, you will probably need the Apple ID and Password used to set up the iPad. Without that info, you cannot get past the Activation Lock which is a theft prevention feature. We cannot help and Apple will not unless you can provide the original receipt clearly showing the serial number.

1 reply
Question marked as Top-ranking reply

Mar 29, 2022 1:29 PM in response to Helpme-please-now

Since you indicate that it is asking for Email, you will probably need the Apple ID and Password used to set up the iPad. Without that info, you cannot get past the Activation Lock which is a theft prevention feature. We cannot help and Apple will not unless you can provide the original receipt clearly showing the serial number.

Old iPad. Email no longer exists, no idea of password. Locked out. Now what

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