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Level 1

4 points

cannot verifypayment information

I can not add another credit card. keep getting "cannot verify payment"

iPhone 13, iOS 15

Posted on Mar 29, 2022 11:17 AM

Top-ranking reply

Community+ 2024

Level 10

413,956 points

Posted on Mar 29, 2022 11:19 AM

Probably you have the wrong Country / Billing / Shipping Address in the Apple ID. This should be the same as the issuing Bank Country.

Scroll Down to the Payment and Shipping Section

Tap on Edit

You will be given both Billing and Shipping Addresses to edit.

Based on your country of residence and country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...

Have you a Debit/Credit card that is issued to you that is valid internationally and is from the same Country / Region as your Apple ID.

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