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Receive error when trying to send a text message

Hello, I receive the following error when trying to send a Messages text message on my iPhone 13: "Invalid Number. Please re-send using a valid 10 digit mobile number or valid short code."


I followed directions to delete all messages from the recipient including the error messages, and I deleted all recent call history. Problem persists because when I try to send a new text message by posting the 10 digit mobile number of the recipient, Messages always adds a +1 in front of the ten digit mobile number.


How can I prevent Messages from adding +1 in front of the mobile number that I type in?

iPhone 13, iOS 15

Posted on Mar 29, 2022 1:23 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 30, 2022 1:09 PM

Hello Bigolino,


Thanks for choosing the Apple Support Communities. To remove the 1 in front of a number, you may want to edit the contact you are sending a message to. Here is how to do that.

Edit contacts on iPhone - Apple Support

"In the Contacts app , assign a photo to a contact, change a label, add a birthday, and more.Tap a contact, then tap Edit.Do any of the following:Assign a photo to a contact: Tap Add Photo. You can take a photo or add one from the Photos app.Change a label: Tap the label, then select one in the list, or tap Add Custom Label to create one of your own.Add a birthday, social profile, related name, and more: Tap the Add button next to the item.Allow calls or texts from a contact to override Do Not Disturb: Tap Ringtone or Text Tone, then turn on Emergency Bypass.Add notes: Tap the Notes field.Add a prefix, phonetic name, pronunciation, and more: Tap “add field,” then select an item in the list.Delete contact information: Tap the Delete button next to a field.

When you’re finished, tap Done."

Cheers!


1 reply
Question marked as Top-ranking reply

Mar 30, 2022 1:09 PM in response to Bigolino

Hello Bigolino,


Thanks for choosing the Apple Support Communities. To remove the 1 in front of a number, you may want to edit the contact you are sending a message to. Here is how to do that.

Edit contacts on iPhone - Apple Support

"In the Contacts app , assign a photo to a contact, change a label, add a birthday, and more.Tap a contact, then tap Edit.Do any of the following:Assign a photo to a contact: Tap Add Photo. You can take a photo or add one from the Photos app.Change a label: Tap the label, then select one in the list, or tap Add Custom Label to create one of your own.Add a birthday, social profile, related name, and more: Tap the Add button next to the item.Allow calls or texts from a contact to override Do Not Disturb: Tap Ringtone or Text Tone, then turn on Emergency Bypass.Add notes: Tap the Notes field.Add a prefix, phonetic name, pronunciation, and more: Tap “add field,” then select an item in the list.Delete contact information: Tap the Delete button next to a field.

When you’re finished, tap Done."

Cheers!


Receive error when trying to send a text message

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