Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple mail problems after Monterey 12.3

Is Apple trying to get everyone off Apple mail? it has become more and more dysfunctional! Since 12.3, I can't read incoming mail, it's blacked out. My folders aren't populating per the rules, the number of emails in folders isn't accurate, attachments are buried in the messages never to be found again, and some folders indicate there is mail, but none can be seen. I tried the fix for the blacked out new email, and it may have worked for ~32 seconds, but it's back again. I am started to just go to gmail because it at least works. I think that is what Apple wants, right?


MacBook Pro 15″, macOS 12.3

Posted on Mar 29, 2022 2:11 PM

Reply
Question marked as Best reply

Posted on Mar 30, 2022 4:59 AM

1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


4 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


5 - If the issues persist after performing each step and Testing after each Step - please advise

2 replies
Question marked as Best reply

Mar 30, 2022 4:59 AM in response to CHapp8

1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


4 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


5 - If the issues persist after performing each step and Testing after each Step - please advise

apple mail problems after Monterey 12.3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.