Keyboard lag time

i have a relatively new iPad Pro which i am using with a Magic Keyboard. i am not a fast typist, but when i begin typing a message, there is almost always a lag, such that the first 2 or 3 letters are lost (and I have to go back to retype). I have colleagues with the same problem. Is there a fix for this?

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Mar 29, 2022 2:19 PM

Reply
6 replies

Mar 30, 2022 1:24 PM in response to DWFCLK

Hi DWFCLK,


Thank you for participating in the Apple Support Communities. We understand there is a delay or lag when using the Magic Keyboard with your iPad Pro, and we'd like to assist. Does this happen with all apps you type in or only specific ones? If it's specific apps, these steps may help:


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


Are you running the latest version of iPadOS? If not, we recommend updating to see if the issue persists.


Update your iPhone, iPad, or iPod touch


Do you have plenty of free space on your iPad? If not, this can sometimes cause performance issues. This article can help with optimizing your storage space if needed:


How to check the storage on your iPhone, iPad, and iPod touch


Take care.

Mar 30, 2022 2:40 PM in response to DWFCLK

Hello there DWFCLK,


You mentioned this occurs only within the first few keystrokes, and only when typing an email in the Microsoft Outlook app on your iPad.


As it's narrowed down specifically to the Outlook app, let's focus on that by ruling out the following:

  1. You mentioned having iPadOS 15.3.1 installed, but the latest version is iPadOS 15.4. Here's a link that'll show how to first back up, then Update your iPhone, iPad, or iPod touch.
  2. Afterwards, this link shows How to manually update apps on your Apple device.
  3. As you mentioned already trying the steps already provided in previous messages, and if the issue remains after checking the two details above, the next step would be to get in touch with Apple here: Get Support


Cheers!

Mar 30, 2022 1:56 PM in response to Jeff_888

It appears to happen only when typing e-mails in Outlook (which is 99.9% of what I use the iPad for in terms of typing). I have 15.3.1 installed, so it’s not the iPadOS version that is the issue. Outlook otherwise runs fine. I have plenty of memory available (I’m using only 40 of 256 GB). Any other suggestions? At least two of my colleagues are experiencing the same problem on brand new iPad Pros.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Keyboard lag time

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.