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Videos keep cutting off while watching them online on MacBook Air

to whom it my concern


I need your help guys I don't know why videos on YouTube Facebook instagram keep cutting off while I'm watching them online on MacBook Air


thank u


[Re-Titled by Moderator]

Posted on Mar 29, 2022 3:07 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 30, 2022 5:21 AM

Go step by step and test.


1. Force Quit Safari, launch Safari holding the Shift key down.

    How to force an app to quit on your Mac - Apple Support

    About pop-up ads and windows in Safari - Apple Support


2. Startup in Safe Mode. 

   Start up your Mac in safe mode - Apple Support.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


3. Clear History

    Clear your browsing history in Safari on Mac - Apple Support

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


4. If Safari doesn't open a webpage or isn’t working as expected

    If Safari on Mac doesn't open a webpage or isn’t working as expected - Apple Support

2 replies
Question marked as Top-ranking reply

Mar 30, 2022 5:21 AM in response to nasreddine272

Go step by step and test.


1. Force Quit Safari, launch Safari holding the Shift key down.

    How to force an app to quit on your Mac - Apple Support

    About pop-up ads and windows in Safari - Apple Support


2. Startup in Safe Mode. 

   Start up your Mac in safe mode - Apple Support.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


3. Clear History

    Clear your browsing history in Safari on Mac - Apple Support

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


4. If Safari doesn't open a webpage or isn’t working as expected

    If Safari on Mac doesn't open a webpage or isn’t working as expected - Apple Support

Videos keep cutting off while watching them online on MacBook Air

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