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I BOUGHT SECOND DAND IPHONE IT HAS ICLOUD

I bought a secondhand iPhone xs it has iCloud, I can't unlock it, can you help me to unlock it ?

iPhone XS

Posted on Mar 30, 2022 6:16 AM

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Question marked as Top-ranking reply

Posted on Mar 30, 2022 6:31 AM

You need the Apple ID and password that was used when the device was first set up. If you don’t know that, you can’t remove the Activation Lock.


If this is a used device, the previous owner needs to go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.   *

1 reply
Question marked as Top-ranking reply

Mar 30, 2022 6:31 AM in response to kwanele209

You need the Apple ID and password that was used when the device was first set up. If you don’t know that, you can’t remove the Activation Lock.


If this is a used device, the previous owner needs to go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.   *

I BOUGHT SECOND DAND IPHONE IT HAS ICLOUD

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