You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 13 MagSafe case cracking

Today is March 30, I received my new Apple iPhone 13 and the MagSafe case, on February 16. There is already a crack in my case at the bottom. This can’t be normal.

in the past, I’ve had trouble with other iPhone cases and I figured, it had to be fixed by now or at the very least, it was a one off.

But now, I know that it’s not me and it was not a one off issue. Is there a warranty for this case that I spent 50 bucks on?

Posted on Mar 30, 2022 9:16 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 30, 2022 10:26 AM

Hello South_philly_Lilly,


Your MagSafe case - and pretty much every other accessory from Apple - comes with a limited 1-year warranty. You can get a refund or a replacement for your case.


Find out more here: Legal - Accessory Warranty English - Apple


For further information, please contact Apple Support: https://support.apple.com/contact


Best regards,


dotec

1 reply
Question marked as Top-ranking reply

Mar 30, 2022 10:26 AM in response to South_philly_Lilly

Hello South_philly_Lilly,


Your MagSafe case - and pretty much every other accessory from Apple - comes with a limited 1-year warranty. You can get a refund or a replacement for your case.


Find out more here: Legal - Accessory Warranty English - Apple


For further information, please contact Apple Support: https://support.apple.com/contact


Best regards,


dotec

iPhone 13 MagSafe case cracking

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.