Why won't the web cam turn on the studio display when my macbook is closed?

I just got the new studio display and I noticed that when my laptop is closed, the camera on the studio display does not work. Is anyone else running into this issue? When I open my MacBook pro again, the camera is able to turn back on.

Posted on Mar 30, 2022 10:44 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 15, 2022 2:35 AM

Update: I upgraded the OS on one of my machines that had this same problem with the new Studio Display (MacBook Pro) to latest version (I wasn’t even on Monterrey yet) - and the cam worked fine when the laptop was closed. Looks like it’s a software issue.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why won't the web cam turn on the studio display when my macbook is closed?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.