Catch 22 - trying to download Apple Configurator with Business ID on MacBook Air

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Level 1

4 points

Catch 22 - trying to download Apple Configurator with Business ID on MacBook Air

We have a bunch of Ipads that i want to manage by Intune via Apple Configurator. I set up a business account and purchased a used MacBook air to install Apple Configurator on.

Problem is that I cannot log into the Apple store to download Apple Configurator with a Business ID. I cannot assign the Apple Configurator app to the MacBook Air from within Apple Business Manager/Intune because the MacBook Air is not enrolled. Cannot enroll without Apple Configurator.

Do I really have to create a personal Apple ID so that I can download Apple Configurator so that I can enroll these Ipads? Seems I shouldn't have to create a personal account to get this going. I feel like I am missing something.

Posted on Mar 30, 2022 1:34 PM

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Answer 1

Best reply

celliott147

Level 6

11,925 points

Mar 31, 2022 6:51 AM in response to tomjoeb

Possibly. If you purchased from a reseller that supports ABM/ADE/DEP, they may be able to retroactively add the device to ABM for you. Otherwise, you'll need to use Configurator.

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Answer 2

celliott147

Level 6

11,925 points

Mar 30, 2022 5:22 PM in response to tomjoeb

Your options are use ABM's Automated Device Enrollment (ADE, formerly DEP - Device Enrollment Program) feature to get the device auto enrolled, or to use a personal Apple ID to download Configurator.

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Answer 3

tomjoeb Author

Level 1

4 points

Mar 31, 2022 6:01 AM in response to celliott147

As far as i know I cannot get this device into ABM without Configurator. Anyway to get this device into ABM without Configurator?

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Catch 22 - trying to download Apple Configurator with Business ID on MacBook Air

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