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why did email suddenly stop sending from laptop?

My q.com email worked just fine until a couple days ago. Now, I receive emails but every time I try to send, I get this message below. Odd thing, it's working fine on my phone... any help/ideas would be greatly appreciated!


[Image Edited by Moderator to Remove Personal Information]


MacBook Pro 15″, OS X 10.11

Posted on Mar 30, 2022 5:21 PM

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Question marked as Best reply

Posted on Mar 30, 2022 5:40 PM

Pettl26 wrote:

My q.com email worked just fine until a couple days ago. Now, I receive emails but every time I try to send, I get this message below. Odd thing, it's working fine on my phone... any help/ideas would be greatly appreciated!


[Image Edited by Moderator to Remove Personal Information]





* Not advised to post personal information on a community website...

( Recognize and avoid phishing messages, phony support calls ... )



See if there is anything here:


Use Connection Doctor in Mail on Mac - Apple Support

Use Connection Doctor in Mail on Mac - Apple Support


If you can’t send or receive email on your Mac

If you can’t send or receive email on your Mac - Apple Support


If Mail on your Mac can’t verify a server’s certificate

If Mail on your Mac can’t verify a server’s certificate - Apple Support


can receive but not send email in Monterey issue, turn off note sharing feature:

Share notes and folders on Mac - Apple Support

ref: Why am I able to receive emails but unabl… - Apple Community



if no insight or resolve see—


Mail issues loading content in macOS Monterey 12.0.1

If every email you see: "Your network preferences prevent content from loading privately.”


Open mail app select Mail>Preferences>Privacy disable “Protect Mail Activity” / “Hide IP address” / “Block all remote content” —content for the email will load automatically


Use Mail Privacy Protection on Mac - Apple Support

Use Mail Privacy Protection on Mac - Apple Support




1 reply
Question marked as Best reply

Mar 30, 2022 5:40 PM in response to Pettl26

Pettl26 wrote:

My q.com email worked just fine until a couple days ago. Now, I receive emails but every time I try to send, I get this message below. Odd thing, it's working fine on my phone... any help/ideas would be greatly appreciated!


[Image Edited by Moderator to Remove Personal Information]





* Not advised to post personal information on a community website...

( Recognize and avoid phishing messages, phony support calls ... )



See if there is anything here:


Use Connection Doctor in Mail on Mac - Apple Support

Use Connection Doctor in Mail on Mac - Apple Support


If you can’t send or receive email on your Mac

If you can’t send or receive email on your Mac - Apple Support


If Mail on your Mac can’t verify a server’s certificate

If Mail on your Mac can’t verify a server’s certificate - Apple Support


can receive but not send email in Monterey issue, turn off note sharing feature:

Share notes and folders on Mac - Apple Support

ref: Why am I able to receive emails but unabl… - Apple Community



if no insight or resolve see—


Mail issues loading content in macOS Monterey 12.0.1

If every email you see: "Your network preferences prevent content from loading privately.”


Open mail app select Mail>Preferences>Privacy disable “Protect Mail Activity” / “Hide IP address” / “Block all remote content” —content for the email will load automatically


Use Mail Privacy Protection on Mac - Apple Support

Use Mail Privacy Protection on Mac - Apple Support




why did email suddenly stop sending from laptop?

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