Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

iPhone 7 smart battery case

Let me be specific, I bought this Apple iPhone 7 smart battery case (yes an Apple product) that was listed on eBay as does not work with the hopes that it could be repaired either through Apple or someone else. Description says: “port does not work, will not charge” or something like that. My question is if it is a software problem can it be repaired?? I’m not looking to buy a new one or get anything for free I just wanna know if it is POSSIBLE the case can be fixed. Anybody with any answers I am greatly appreciative 👍

iPhone SE, iOS 15

Posted on Mar 31, 2022 10:25 AM

Best reply

dotec

Level 4

1,723 points

Posted on Mar 31, 2022 11:41 AM

Hello Tommygunn111,

You could take it to Apple for repair. Be aware that you have to pay a fee to get it fixed, if not covered under warranty.

For further information, please contact Apple Support: https://support.apple.com/contact

Best regards,

dotec

View in context

iPhone 7 smart battery case

Similar questions