'Your Password required for touch ID' keeps popping up on when on Screen Saver

Hi there, TheBaronOfFratton,

We see you're having some trouble with Touch ID on your MacBook Air. The steps below, from the Apple Support article If Touch ID isn't working on your Mac - Apple Support, guide you through troubleshooting an issue such as the one you described:

Try using Touch ID after each step:

1. Make sure that you have the latest version of macOS.

2. Make sure that your fingers and the Touch ID sensor are clean and dry.* Use a clean, lint-free cloth to wipe off any dirt or debris on the Touch ID sensor.

3. Your finger should cover the Touch ID sensor completely. While Touch ID is scanning, you shouldn't tap too quickly or move your finger around.

4. Choose Apple menu  > System Preferences, click Users & Groups, then click the lock  to make changes. Click Login Options, then make sure that Automatic login is off.

5. Choose Apple menu  > System Preferences, click Touch ID, then make sure that "Unlocking your Mac" or "iTunes Store, App Store & Apple Books" is on, and that you've added one or more fingerprints.

6. Try to add a different fingerprint.

7. For Magic Keyboard with Touch ID, turn your keyboard off and on, then connect your keyboard to your Mac with the USB to Lightning cable. After you turn Magic Keyboard off then on, Touch ID may be unavailable for up to 10 seconds.

8. Restart your Mac.

Cheers!

Thanks for replying, TheBaronOfFratton, and that additional info, it really helps! Next, try running First Aid on your hard drive with the built in Disk Utility tool, as this can correct simple issues like you're experiencing.

How to repair a Mac disk with Disk Utility

You can figure out if unexpected behavior is related to a user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.

Set up users, guests, and groups on Mac

Have a great day and thanks for using the Apple Support Communities!

I had the same issue--

Go to the apple logo on the top right corner -> System Preferences -> Security & Privacy

Under the 'General' tab, you should be able to unblock the required password setting after sleep or when screen saver begins.

Hope that helps!

Hello TheBaronOfFratton,

Thanks for the clarification on the issue.

We've found this info:

"Start or stop the screen saver on your Mac

The screen saver automatically starts whenever your Mac sits idle for the amount of time you specified in Screen Saver preferences. If you set up a hot corner for the screen saver, move the pointer over the corner to immediately start the screen saver."

This is found in Use a screen saver on your Mac. You'd want to check  System Preferences> Desktop & Screen Saver >Screen Saver to see how long this might be when the Mac is idle and Screen Saver begins.

Another place to check would be the sleep and wake settings:Set sleep and wake settings for your Mac. When using this guide, you'd want to use the steps included in "Specify sleep and wake settings for a Mac notebook computer" as it will guide you to all the ways to adjust this setting and allow you to enjoy your music without interruptions.

Let us know if this helps out!

Kind regards.

TheBaronOfFratton

Thank you for those details and trying those steps.

It may be best to reach out to Apple directly.

You can contact them by going to Get Support.

They will take a closer look and check on available options.

Good Luck!