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I added an individual Spotify plan to my Iphone a while ago. I am trying to "upgrade" to a family plan but that option is not available when I go to my subscriptions - my subscription expired March 30th and it only gives me an option to RENEW my current individual plan. What do I do?
iPhone 11, iOS 15
There are two type of subscription
1st GIF
2nd GIF
If you don't see the subscription that you're looking for
If you tried to see or cancel a subscription and you can't find the subscription that you're looking for, check the following things. Or contact Apple Support.
Is the subscription billed through another company?
On your bank statement, find the charge for the subscription. If it does not say iTunes, Apple, or something similar, the subscription might not be billed through Apple.
Get help with subscriptions that aren't billed through Apple.
Did a family member sign up for the subscription?
A Family Sharing organizer can’t manage subscriptions for other family members. Ask your family members to change or cancel their subscriptions from their own devices or when they're signed in with their own Apple ID. You can also use Ask to Buy to control what kids buy.
Did you subscribe with a different Apple ID?
To see subscriptions for a different Apple ID, sign in with that Apple ID, then follow the steps in this article.
There are two type of subscription
1st GIF
2nd GIF
If you don't see the subscription that you're looking for
If you tried to see or cancel a subscription and you can't find the subscription that you're looking for, check the following things. Or contact Apple Support.
Is the subscription billed through another company?
On your bank statement, find the charge for the subscription. If it does not say iTunes, Apple, or something similar, the subscription might not be billed through Apple.
Get help with subscriptions that aren't billed through Apple.
Did a family member sign up for the subscription?
A Family Sharing organizer can’t manage subscriptions for other family members. Ask your family members to change or cancel their subscriptions from their own devices or when they're signed in with their own Apple ID. You can also use Ask to Buy to control what kids buy.
Did you subscribe with a different Apple ID?
To see subscriptions for a different Apple ID, sign in with that Apple ID, then follow the steps in this article.
I am unable to cancel a subscription to Spotify
