My offer for 3 months of Apple Arcade is missing

I purchased a new iPhone 11 in January. I don’t recall the exact date but the phone settings say support ends 1/2/23.


I wanted to redeem 3 free months of arcade but it does not appear in the App Store Arcade tab. The offer should not have expired until early April.


How can I redeem the offer?

iPhone 11

Posted on Mar 31, 2022 4:43 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2022 2:20 PM

Hi KA_AZC,


If you don't see the offer, first make sure you're fully updated.


After that, if you still don't see the offer in the App Store after tapping Apple Arcade, reach out to Apple Support for additional assistance. There is a limited time to claim the offer, and they'd be able to double check those details with you.


Take care.

1 reply
Question marked as Top-ranking reply

Apr 1, 2022 2:20 PM in response to KA_AZC

Hi KA_AZC,


If you don't see the offer, first make sure you're fully updated.


After that, if you still don't see the offer in the App Store after tapping Apple Arcade, reach out to Apple Support for additional assistance. There is a limited time to claim the offer, and they'd be able to double check those details with you.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My offer for 3 months of Apple Arcade is missing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.