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I've gone onto the Mail app and its randomly signed me out of the app. So, i've gone to sign back in; put in my email + apple id password; clicked next and it doesn't do anything. I typed in the password and email address correctly so it should work, but it fails to do so. Could you help me?
Hi Brittany1416,
Thank you for your response. I've managed to resolve the problem, but thanks for your advice. It turns out that the update in my phone had automatically turned off my iCloud mail for some reason, and i had no idea. Thanks anyway :)
Hi Brittany1416,
Thank you for your response. I've managed to resolve the problem, but thanks for your advice. It turns out that the update in my phone had automatically turned off my iCloud mail for some reason, and i had no idea. Thanks anyway :)
Hello ruby_king2006,
Which device are you using the Mail app with? Just to clarify, it seems like this is happening with an iCloud Mail account, is that correct?
If you're using iCloud Mail, this link outlines the steps to take to set up iCloud Mail on your devices: Set up iCloud for Mail on all your devices
Just to clarify, do any errors or messages appear when you try to sign in? If you're not able to sign into your Apple ID/iCloud account, this link has some additional steps that may help: If you can't connect or sign in to iCloud
If you need additional assistance after reviewing the information in the above link, please check out the "If you still need help" section of that same page.
If you still need help
If you still need help signing in to iCloud, update your iPhone, iPad, and iPod touch to the latest version of iOS or iPadOS, and your Mac to the latest version of macOS. See the iCloud system requirements for more information.
Thanks!
ruby_king2006,
Thanks for the update. We're glad to hear the issues are now resolved.
Thank you for being a part of Apple Support Communities.
Kind regards.
Mail app won't let me sign in to access emails
