I have a video that says an error occurred while loading a higher quality version of the video. How can I recover that?

Posted on Apr 2, 2022 5:42 PM

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1 reply

Apr 2, 2022 8:08 PM in response to dylandanger92

Your iPhone does not have enough space to store all high-resolution photos from iCloud.


Please compare 

Settings>your name>iCloud>Manage Storage

And

Settings>General>iPhone Storage


This will give you a fair idea of how to manage your device storage.


Some of the links below may help

  1. Manage iCloud Photos iCloud Photo Library Help - Apple Support 
  2. Manage your iPhone Storage --> Manage your photo and video storage - Apple Support
  3. Manage your iCloud Storage → Manage your iCloud storage - Apple Support


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I have a video that says an error occurred while loading a higher quality version of the video. How can I recover that?

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