Forgot password

I recently rebooted my old iphone 6s plus from 2018 and i forgot my password. i cant restore it because i’m stuck on a white screen saying “press home button to update” and when i try to hard shut down it says “iphone unavailable” and to try again in 15 minutes. Is there anything i can do?

iPhone 6s Plus, iOS 13

Posted on Apr 2, 2022 6:50 PM

Reply
1 reply

Apr 3, 2022 2:29 AM in response to yoo-jackie

1.

See this Apple article: If you forgot your iPhone passcode

If you forgot your iPhone passcode - Apple Support

 

2.

Check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID

If you forgot your Apple ID email address or phone number - Apple Support                  

 

OR see -> Having trouble signing in?

https://iforgot.apple.com/password/verify/appleid


3.

See this Apple article: If you forgot your Apple ID password

If you forgot your Apple ID password - Apple Support

 

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Forgot password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.