Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address
The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.
The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.
I’ve had this phone for one week and twice now the phone has just randomly shut down. Battery is fully charged too. Had to restart the phone both times. Anyone else having the same issue with the new 2022 SE iPhone? Has Apple rectified this same issue from the 2020 phone?
iPhone SE, iOS 15
I had this exact problem starting one week after getting my 3rd gen SE (second gen never had this problem). After the second shutdown, knowing it wasn't a one off, I called Apple support. I was told, initially, that it was software related, but the tech wanted to run the analytics logs by the engineers just to be sure. Well, a few days later, and I get the call from Apple telling me that they believe it's a hardware issue, and they need to swap out the phone. And, they want me to keep everything on the phone, but removing any personally identifying info. So, if it's hardware related, why do they want all of my apps left on it? Honestly, I don't think anyone at Apple truly knows what's going on, as they have told me that this is absolutely the first they've heard of a SE model having this issue (it's always the first, isn't it?). Now, my advice to anyone experiencing this is to get support to acknowledge the problem (if your analytics logs have a "panic" node in the lines of text, that's it), then get them to agree to a full refund/replacement, Don't let them screw you around; there's something going on with these phones, and the only way to get them working on the issue is to start demanding refunds.
I bought 2 iPhone SE 2022 for my parents and they both have the same issue.
Yes my 1st se 2022 did it 2 times and I took it back and got another one but this morning the new one did it as well I’m not happy about this.
I’m still waiting to n a replacement to be sent to my local Apple Store. This whole deal has been a huge clusterf**k. Contact Apple Support. Direct them to this forum.
I agree with you let’s see what happens hopefully it’s a software issue.
They’ve already told me it a hardware issue. At least with my phone. Most recently, the battery drained all the way down to 47% after about a 20 minute phone call.
Wow that’s fast! They told me it’s probably a software issue but I disagree - more than likely an Apple hardware issue. If it is a software issue, hopefully they’ll solve it with a future iOS update.
Hello,
I can confirm that I have exactly the same thing happen to me you describe it perfectly I do all the above had the phone since 25th March did it Sunday and again today it’s frustrating.
That’s exactly what happens to my phone in this same order!
I bought my SE just two or three weeks ago but just turned it on for the first time and set it up Thursday night. This morning (Saturday)
it shut off for no reason at all.
I wanted to go to the website with the same problem, but if you say that on the new iPhone, I will also wait
Honestly after this happening to me a few times I just return the phone before the 14 day return policy I will wait a few months before and see if it’s a software or hardware problem.
I have already had a period of 14 days, so I have to wait and, as a last resort, go to the service
i had the same problem. problem started after a month usage. now in a week, it auto power off itself and need to power on again.
I have called Apple Support via the 800 number and they directed me to in-store support.
Hi, I heard back but they only said to please have people call Apple Support. I suggest asking for a senior technician to see if they can offer more help. Good luck.
iPhone SE 2022 3rd Generation Randomly Shuts Down
