You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Battery Health

hi, it’s just 6 months I purchased iPhone 12 mini. But battery health has come down to 97 %. This is quite concerning issue that I am facing also the phone is getting heat up while put it on charging. Though I am using iPhones charger. Please advice.

Posted on Apr 2, 2022 10:21 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 3, 2022 4:04 AM

Update your iPhone to the latest version iOS 15.4.1 This update should fix the battery drain issue if you still have this problem Contact Apple for support and service - Apple Support


But before you do that go to Settings > Battery > battery using by app , Check out the applications that consume the battery heavily. If there is nothing that consumes the battery heavily, there may be a technical problem Or if you replace the battery by a store that is not approved by Apple, it may be non-native and may cause the battery to drain.

and also see this article’s might help you:





3 replies
Question marked as Top-ranking reply

Apr 3, 2022 4:04 AM in response to shriram145

Update your iPhone to the latest version iOS 15.4.1 This update should fix the battery drain issue if you still have this problem Contact Apple for support and service - Apple Support


But before you do that go to Settings > Battery > battery using by app , Check out the applications that consume the battery heavily. If there is nothing that consumes the battery heavily, there may be a technical problem Or if you replace the battery by a store that is not approved by Apple, it may be non-native and may cause the battery to drain.

and also see this article’s might help you:





Apr 2, 2022 10:29 PM in response to shriram145

Hey there,


How to maximize battery performance

“Battery life” is the amount of time a device runs before it needs to be recharged. “Battery lifespan” is the amount of time a battery lasts until it needs to be replaced. One factor affecting battery life and lifespan is the mix of things you do with your device. No matter how you use it, there are ways to help. A battery’s lifespan is related to its “chemical age,” which is more than just the passage of time. It includes different factors, such as the number of charge cycles and how it was cared for. Follow these tips to maximize battery performance and help extend battery lifespan. For example, keep iPhone half-charged when it’s stored for the long term. Also avoid charging or leaving iPhone in hot environments, including direct sun exposure, for extended periods of time.


If you feel that your phone has become warm while charging, this is normal, make sure you use Apple's original chargers to avoid any damage to the battery.


Good Luck!

Battery Health

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.