iPhone Wallet out of use

Question

Andy0879 Author

Level 1

4 points

iPhone Wallet out of use

Hi,

My wallet stopped to work:

If I try the double click the right button: the screen switches off and that's it
If I try to open the wallet from the icon, it goes on a blank screen and freezes there
Switching on and off iPhone, also using the 3 buttons switch off method, doesn't work
I signed off and on iPhone from my apple account: the only result is that my bank cards have been deleted from the wallet (I received sms from bank)
I deleted the app from the home screen and went on App Store to reinstall it: it looks like the wallet hasn't been deleted, I can "open" it from the App Store (but it goes back to blank screen), but I cannot delete and reinstall it. Furthermore, I don't see the Wallet on my home screen anymore...

I want my wallet and my cards / tickets back on my iPhone.

What can I do?

iPhone XS Max, iOS 14

Posted on Apr 3, 2022 4:20 AM

Reply

Answer 1

Top-ranking reply

Raicya

Level 10

209,061 points

Apr 3, 2022 7:24 AM in response to Andy0879

Use App Library to search Wallet app, see this Apple article:

Organize the Home Screen and App Library on your iPhone

Organize the Home Screen and App Library on your iPhone - Apple Support

If you have find the app, tap & hold on the app, then drag to the Home screen & drop it.

If an app won’t respond or seems frozen, you can close it, then open it again, see this Apple article: Close an app on your iPhone or iPod touch

Close an app on your iPhone or iPod touch - Apple Support

Reply

Answer 2

Andy0879 Author

Level 1

4 points

Apr 4, 2022 9:58 AM in response to Raicya

Hi Raicya, thanks for your efforts. But I need a more serious answer. I can close an app on iPhone. Furthermore, if you switch off and on the phone, as I already described before, do you think the application will remain open? On which memory?

Please read accurately my description, or just pass it to another person.

Thank you

Reply

iPhone Wallet out of use

Similar questions