my messages are deleting on my iphone and the setting is on forever

My messages on my iphone are deleting and

I have the setting on forever.

iPhone XR, iOS 15

Posted on Apr 3, 2022 8:33 AM

Reply
1 reply

Apr 4, 2022 10:38 AM in response to 1951mga

Thanks for reaching out, 1951mga.

It sounds like you have messages disappearing unexpectedly. We can help.

One possible reason is due to storage space. Let's take a look at How to check the storage on your iPhone, iPad, and iPod touch and follow these steps to see how much space is available:

Go to Settings > General > [Device] Storage. You might see a list of recommendations for optimizing your device's storage, followed by a list of installed apps and the amount of storage each one uses. If your device is almost full and can't free up space, you might get a Storage Almost Full alert. If you see this alert, you should check the storage recommendations or you need to offload some less-used content like videos and apps. 

If that's the case, freeing up some space may help prevent this behavior going forward.

Hope that helps.

Take care.

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my messages are deleting on my iphone and the setting is on forever

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