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dresdenron Author

Level 1

4 points

Itunes will not sync

I have been using an old Iphone5 for just taking pictures and recording voice memos since I replaced it with a newer phone. Both phones had been syncing OK for a few weeks so I could download photos and voice memos to my Dell desktop WIN10 PC.

Yesterday the Iphone5 stopped being synced to the PC in Itunes so i can't download voice memos to it. The newer phone stills sync OK in Itunes. I get an unknown error (0xE8000000C) with the Iphone5 in Itunes.

Any way to fix this

Ron

Windows, Windows 6

Posted on Apr 3, 2022 9:04 AM

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Community+ 2024

Level 10

410,592 points

Posted on Apr 3, 2022 12:44 PM

Connect iPhone to Computer

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

To reset the passcode -> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...

Learn how to--> Update your iPhone, iPad, or iPod touch - Apple Support

If you are experiencing an issue not listed here, contact support

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1 reply

Best reply

Community+ 2024

Level 10

410,592 points

Apr 3, 2022 12:44 PM in response to dresdenron

Connect iPhone to Computer

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

To reset the passcode -> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...

Learn how to--> Update your iPhone, iPad, or iPod touch - Apple Support

If you are experiencing an issue not listed here, contact support

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Itunes will not sync

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