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my iphone is frozen and unresponsive It will not power off any suggestions

my iphone is frozen and unresponsive It will not power off any suggestions


iPhone XR, iOS 15

Posted on Apr 3, 2022 3:59 PM

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Question marked as Top-ranking reply

Posted on May 26, 2022 10:14 PM

I am having the exact same issues. How did you get it resolved?

11 replies

Apr 3, 2022 4:05 PM in response to lianawill

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

May 11, 2022 1:53 PM in response to oduro288

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

my iphone is frozen and unresponsive It will not power off any suggestions

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