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KellyMoore1 Author

Level 1

4 points

Face ID problem

I updated my iPhone to iOS 15.4.1 this morning and all of a sudden I’m seeing this notification “A problem was detected with the TrueDepth camera. Face ID has been disabled” please apple help me fix this

Posted on Apr 3, 2022 4:22 PM

Top-ranking reply

TheLittles

Level 10

195,789 points

Posted on Apr 3, 2022 4:28 PM

KellyMoore1 Said:

"Face ID problem: I updated my iPhone to iOS 15.4.1 this morning and all of a sudden I’m seeing this notification “A problem was detected with the TrueDepth camera. Face ID has been disabled” please apple help me fix this"

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Thank you for the screenshot.

Face ID being a Update or Hardware Issue:

Apple does not specify which it could be. Getting this servcied, if the best way to determine this.

Go Here: If an Alert Says Face ID has been Disabled on your iPhone or iPad Pro - Apple Support
As it Reads: "Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected."

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Face ID problem

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