You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

sarve001 Author

Level 1

4 points

I want to erase iphone but can't reset screentime passcode

I don't know what screentime passcode is. I have carefully followed the screen time reset instruction but am just racking up "failed attempts" How can I get around this

Posted on Apr 4, 2022 2:53 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Apr 4, 2022 2:56 AM

These are the minimum requirements to reset the ScreenTime passcode:

The device must run iOS/iPadOS 13.4 or later;

AND

You must know the Apple ID & Password that were used to set up that ScreenTime Passcode.

If you meet both above requirements, these are the instructions:--> If you forgot your Screen Time passcode – Apple Support

Shouldn't be this case, you need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.

Regards

Giulio

View in context

I want to erase iphone but can't reset screentime passcode

Similar questions