I want to erase iphone but can't reset screentime passcode
I don't know what screentime passcode is. I have carefully followed the screen time reset instruction but am just racking up "failed attempts" How can I get around this
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These are the minimum requirements to reset the ScreenTime passcode:
- The device must run iOS/iPadOS 13.4 or later;
AND
- You must know the Apple ID & Password that were used to set up that ScreenTime Passcode.
If you meet both above requirements, these are the instructions:--> If you forgot your Screen Time passcode – Apple Support
Shouldn't be this case, you need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.
Regards
Giulio