You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: johnson.blee
johnson.blee Author
User level: Level 1
14 points

Single USB-C port not working on Macbook Pro (13-in, 2020, M1, Touchbar)

One of my USB-C ports has recently stopped working (both for power and connecting accessories). I can find no information online about recommendations for resetting the ports. No SMC reset is possible with the M1 is my understanding. The System Report shows and recognizes both ports. I have ordered replacement hardware, but I wanted to avoid this if possible. With only 2 available ports, losing one becomes a quick problem -- and I don't want to use multiple external adapters, as these carry issues of their own.

MacBook Pro 13″, macOS 10.15

Posted on Apr 4, 2022 2:21 AM

Reply
Question marked as Top-ranking reply
User profile for user: Ingo2711
Ingo2711
User level: Level 9
73,257 points

Posted on Apr 4, 2022 3:48 AM

I guess, you already ran the Apple Diagnostic test?

Use Apple Diagnostics to test your Mac - Apple Support


You should get the MacBook Pro checked by visiting an Authorised Apple Service Provider next to your place.

If you try to fix that yourself, Apple might refuse to service it in the future.

Apple - Find Locations

View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: Ingo2711
Ingo2711
User level: Level 9
73,257 points

Apr 4, 2022 3:48 AM in response to johnson.blee

I guess, you already ran the Apple Diagnostic test?

Use Apple Diagnostics to test your Mac - Apple Support


You should get the MacBook Pro checked by visiting an Authorised Apple Service Provider next to your place.

If you try to fix that yourself, Apple might refuse to service it in the future.

Apple - Find Locations

Reply

Single USB-C port not working on Macbook Pro (13-in, 2020, M1, Touchbar)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up