Reset password

I changed my number recently and to my old Apple ID my old number was the primary number for that account so I am no longer able to rest my password because it has a two way verification and it sends the code to that old number

Posted on Apr 4, 2022 3:04 AM

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I know my password but can't get past the 2 step because I changed my number Hello, I really want to get on my other Apple ID for Itunes. I know my email & password (and the old number) but it asks for the code sent to my old number, I say I don't have access to this device & want to start account recovery but It just says verification failed, any idea?
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1 reply

Raicya

Level 10

210,087 points

Apr 4, 2022 3:59 AM in response to Raymond1305

Try this -> Sign in to your Apple ID account page and edit your Apple ID details.

https://appleid.apple.com

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